Terms & Conditions

SHIPPING

Customers are notified of the planned production time at the time of purchase. The products are usually 3-5 weeks in-house production time. We recommend ordering in advance to avoid unexpected delays. Also, be sure to verify the address information that you are submitting with your order. Incorrect addresses can delay package shipments.

 

RETURNS & EXCHANGES

L.O.V.E. Beauty does not issue refunds once your order has been shipped. Once an order is placed, it cannot be canceled or changed. Although we sincerely believe in our product and its superior quality, manufacture defects may arise.  We will offer exchanges or store credits under manufacture defects ONLY. Please note that all hair returned must be in its natural state (no dye, no chemicals, no cutting of the weft). Any exchanges must be submitted within 7 days after the reception.